Tired of customers being uncertain about whether their order went through? Our Web Confirmation extension provides a simple and effective way to confirm orders directly on your website, reducing uncertainty and enhancing the customer experience.
Key Features:
- Real-Time Confirmation: Customers receive instant feedback that their order has been received and is being processed, which reduces uncertainty.
- Order Status Updates: Keep customers informed about the status of their order with clear and timely updates.
- Clear Rejections: If an order is rejected, customers will see a clear explanation of why, based on the reason selected in the partner app.
- Fully Customizable: Customize messages and display options to tailor the experience to your specific needs for a personalized touch.
Detailed Features:
- Order Confirmation on Website: Once an order is confirmed via the partner app, a confirmation message is displayed immediately on the website. This message provides customers with a clear indication that their order has been received and is being processed, including details about delivery time and date.
- Pending Confirmation: If the order confirmation takes longer than expected, a message will be displayed to the customer informing them that their order has been received and is still awaiting approval. This message appears after a preset period, which can range from one minute until the confirmation is completed.
- Rejection with Reason: If an order is rejected, the reason for the rejection is clearly displayed. This reason is selected from the partner app, giving the customer a clear explanation of why their order was not accepted.
With Web Confirmation add-on, you gain better control over the ordering process and provide your customers with a more informative and transparent experience. This functionality can be easily customized to ensure an optimal user experience tailored to your specific needs.
Support: 3 months of included support and updates.
Note: This add-on does not support pre-order dates. It only shows the current date, but in the next version, it will be possible to display pre-order dates.
